Privacy Policy
At Payope, we are committed to protecting your privacy and ensuring that your personal information is handled securely, responsibly, and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide or that is automatically collected when you use our services, including:
Contact Information: Name, email address, phone number, and other identifiers.
Transactional Information: Billing address, transaction history, and payment information processed by PCI DSS Level 1–certified payment processors. Payment information is never stored or processed on our servers.
Technical Information: IP address, browser type, device details, and cookies or similar tracking technologies.
Communications: Messages, inquiries, and any information you provide when contacting us.
2. How We Use Your Information
We use the information we collect to:
• Provide and manage our services, including processing payments through PCI DSS Level 1–certified payment processors.
• Communicate with you regarding your account, transactions, or support requests.
• Improve our website, services, and user experience.
• Detect, prevent, and address security risks, fraud, or unauthorized activity.
• Comply with legal obligations and enforce our agreements.
3. Sharing Your Information
We do not sell your personal data. We may share information under the following circumstances:
Service Providers: With trusted third-party providers, including payment processors, hosting services, and IT vendors, who assist in delivering our services.
Legal Authorities: When required by law, regulation, or in response to valid legal processes.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Save your preferences and improve usability.
• Monitor website performance and analytics.
• Personalize content and enhance our services.
You may manage cookies through your browser settings or opt out where applicable.
5. Your Rights (GDPR & Privacy Rights)
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have the following rights:
• Access– Request a copy of your personal data.
• Correction – Request correction of inaccurate or incomplete data.
• Deletion – Request deletion where legally permitted.
• Restriction – Request restriction of certain processing.
• Objection – Object to processing, including direct marketing.
• Data Portability – Receive your data in a commonly used, structured format.
To exercise any of these rights, contact us at support@payope.com
6. Data Security
We take appropriate technical and organizational measures to protect personal information from unauthorized access, alteration, or destruction.
7. Third-Party Links
Our website may contain links to third-party sites. Payope is not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page regularly.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Payope
📧support@payope.com
